Privacy Policy
Welcome to Our Privacy Policy
Willowstack Casino respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services.
This policy applies to all visitors to https://willowstackcasino.com. It does not cover third-party websites linked from our site. We encourage you to read this policy carefully.
Effective Date: 9 September 2026
Information We Collect
We collect information that you voluntarily provide to us, as well as certain information automatically collected when you visit our website. The categories below describe the types of personal information we may process.
- Contact details such as name, email address, and phone number when you submit an enquiry.
- Technical data such as IP address, browser type, device information, and pages visited.
- Usage data such as time spent on pages and interaction patterns.
- Any other information you choose to provide in messages or forms.
How We Use Your Information
We use your personal information to provide, maintain, and improve our services, and to communicate with you effectively. The purposes below explain why we process your data.
- To respond to your enquiries and provide customer support.
- To personalise your experience and improve our website.
- To send you information you have requested, such as responses to contact form submissions.
- To comply with legal obligations and protect our rights.
- To analyse website usage and trends.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in limited circumstances, as described below.
- With service providers who assist us in operating our website and conducting our business, under confidentiality obligations.
- When required by law, such as to comply with a subpoena or similar legal process.
- To protect rights and safety of Willowstack Casino, our visitors, or others.
- In connection with a business transfer, such as a merger or acquisition.
Data Security and Retention
Security Measures
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption for data transmission, restricted access to personal information on a need-to-know basis, and regular review of our security practices.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Enquiry data is retained for a reasonable period to respond and maintain records. Technical data may be retained for analytics and security purposes. When no longer needed, data is securely deleted or anonymised.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. The rights below summarise the choices available to you.
- Right to access: You can request a copy of the personal information we hold about you.
- Right to rectification: You can ask us to correct inaccurate or incomplete information.
- Right to erasure: You can request deletion of your personal information, subject to legal obligations.
- Right to object or restrict processing: You can object to or request restriction of certain processing activities.
- Right to data portability: You can request a copy of your data in a structured, machine-readable format.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand how visitors interact with our website.
- Essential cookies necessary for the website to function.
- Analytics cookies that help us understand usage patterns.
- Browser controls: You can control cookies through your browser settings; however, disabling certain cookies may affect site functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit. This policy applies only to information collected by Willowstack Casino. Third-party sites have their own privacy policies.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised policy on this page with a new effective date. The date at the top of this page indicates the latest revision. We encourage you to review this policy periodically.
Contact Us About Privacy
If you have any questions or concerns about this privacy policy or our data practices, please contact us using the details below.